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There are certain files on this platform that shape your digital footprint and are necessary for smooth navigation and access to features. We follow all GDPR and UKGC rules to the letter, so your privacy is always protected.
Tracking files help you remember your login information, user settings, and favourite games. These mechanisms also help security protocols by making it possible to find unauthorised access and fraud.
We use session files to speed up your visit to our website, preference files to save your language and layout settings, and analytical tools to keep an eye on how well the site is doing and how engaged users are without revealing their identities.
To get a personalised experience, turn on important data files in your browser. You can change these settings using the privacy controls on your device. Turning off non-essential features could limit some promotions and personalised features.
When you work with payment processors and marketing networks, you have to add more tracking tools, but only for operational reasons. All providers follow European and UK privacy rules, and they never sell personal information to other companies. We quickly let everyone know when our data handling rules change and make sure that the changes are well-documented. We suggest that you read these rules from time to time to stay up to date on how they affect your experience.
Keeping player information private is very important. Not only do data monitoring tools improve the user experience, but they also protect sensitive information at all points of contact on the platform.
Each unique session creates a random token that doesn't have any personal information in it. This token is encrypted while it is being sent and while it is not being used, so no one else can see or get to private player data.
The system looks for strange things, like multiple accounts from the same source, by keeping track of non-personal device information like browser type, resolution, and operating system. This helps stop unauthorised activity before it happens without keeping private information.
Players' settings and preferences are saved without showing their real usernames, email addresses, or payment information. A pseudonymous reference is used instead of linking data directly to a player profile. This reference can't be reverse-engineered by people who aren't allowed to. Automatically keeping track of which tracking permissions each participant has chosen makes sure that the rules are followed. These logs are kept separate from gameplay records and financial information so that they can't be linked to profiles.
Tracking scripts keep an eye on how long each session lasts and automatically log users out after a certain amount of time without activity. This lowers the risk of unauthorised access from devices that are not being used.
Recommendations for maximum privacy include using private browsing modes and regularly reviewing permissions granted on your device. The platform’s help section details how to adjust personal settings or revoke monitoring permissions at any time. Industry audits are performed quarterly, with external specialists verifying that all tracking solutions adhere to current gaming authority protocols and European GDPR requirements. No data collected via tracking scripts is ever sold or shared with affiliates or third parties for marketing purposes.
are created temporarily while using the site and are deleted once the user exits the platform. These pieces help with smooth navigation by keeping track of active logins, game rounds that are still going on, and user preferences from one visit to the next. They stop timeouts and accidental reloads from happening, which keeps the user experience going.
remember the login information for users who choose to save their passwords. The site doesn't have to ask you to log in again and again because it keeps these safe. These elements also keep track of users' multi-factor authentication preferences, which helps strike a balance between ease of use and stronger user verification.
save settings like the language of the interface, colour themes, volume levels, notification options, and options for accessibility. These personalised features stay the same between visits, so the platform always shows each user's unique choices.
collect anonymous data like page visits, interaction times, drop-off points, and device details. These help with performance analysis, finding bugs, and improving site features. We only keep non-personal, aggregate data in full compliance with privacy standards.
keep track of who takes part in promotions, bonus activations, and opt-in statuses for personalised offers. These make it possible to offer personalised rewards and stop banners and pop-ups from showing up again and again. We regularly check all of the stored fragments. Users are told to change their preferences in their account settings or browser tools because deleting them will change how the site works. For more precise control, think about regularly clearing tracking elements or limiting storage space through software options that are available.
Services that are built into the website, like analytics platforms, advertising partners, and social media plugins, are where external tracking tools come from. These technologies collect data while you use the site, adding features to internal tracking components.
Companies like Google Analytics give you scripts that keep track of how people move around your site, how long they spend on certain pages, and what content they visit the most. This information shows how people navigate the site, which helps improve the site's structure over time to make it load faster and help visitors find what they need more quickly.
Advertising networks use their own trackers to show deals that are relevant to each person's interests. These partners keep track of your preferences and change banners, suggest games, and run seasonal campaigns that fit with your activities and profile. Users might notice that suggestions shown on other sites are based on what they did on this site before.
Social plugins placed on certain pages enable content sharing with a single click, but may also record device information and user behavior across multiple websites linked to the widget provider. Opting out of external monitoring agents can impact features such as content personalization, speed of support, and promotional relevance. Users seeking minimal data sharing can adjust browser settings, use dedicated privacy extensions, or disable individual partner tags via the site's consent management options. To learn more about the specific data collected and how long it is kept, read the privacy statements of your external partners. You should check your preference choices often to stay up to date on new partnerships and integrations that could affect your privacy.
We think it's important to be open about how browser data is used on our platform. Detailed descriptions are displayed through accessible information banners and user settings. Every tracking mechanism is documented in a dedicated help section, highlighting its specific purpose, operational duration, and potential third-party involvement. Users receive a breakdown of each tracking file on initial site entry via a layered popup, which outlines the exact data collected and its intended function. This message will stay up until something is done, so there is no assumed permission. Dedicated toggles let visitors quickly accept, change, or decline each non-essential data tracker without having to look through pages of documentation.
| Location on Site | Granular Consent Management |
|---|---|
| Settings for your account, first popup | Selection by tracker type |
| Logs in Real Time | No action (review is available) |
| Continuous Monitoring at the Security Centre | Set up review alerts for changes |
| Centre for notifications | Complete Disclosure of Data Recipients |
| Choose not to work with each partner separately | Dashboard for privacy |
Certified privacy consultants check our compliance with rules like GDPR and ePrivacy on a regular basis. Any changes to tracking practices will automatically notify registered members, which keeps them informed and in control. Every three months, reports of independent evaluations are posted, giving everyone free access to transparency documents. By giving each account holder direct access to change settings, check usage logs, and look over data recipient lists, we make it easy for them to manage their online presence exactly how they want, without any technical problems or confusion.
Players should check their tracking preferences in their account dashboard from time to time. The "Privacy & Settings" section gives you a full view of all the tracking modules that are currently active. Users can turn these options on or off or change them to fit their needs without affecting access to basic gaming features. Changes to settings take effect right away, giving you more control. All changes are logged with a timestamp and stored securely, so account holders can check them at any time. Every six months, users get reminders to check their tracking settings. This system uses push notifications (if users sign up) and email alerts. For responsible gaming, it is best to keep functional trackers running so that you can log in and keep playing. You can take back your consent at any time, except when technical tracking is needed to follow the law or stop fraud. Any changes made will take effect right away, and a clear summary will be shown before you confirm them. The Help Centre has step-by-step instructions on how to get around the tracking adjustment menus. For extra peace of mind, support staff are available around the clock to answer questions or handle requests for tracking data exports. This structured approach helps users feel more in control and is in line with international standards for responsible gaming.
If you have questions about how to store information or need help with your data preferences, our dedicated support channels are always open. You can get in touch with our privacy-focused team directly by clicking the "Contact Us" link at the bottom of each web page. This channel connects you with people who are good at answering questions about data, such as scripts, third-party technologies, changing permissions, or the amount of information that is collected. For more information, visit our Privacy Centre, where you'll find in-depth guides and simple instructions that answer common questions. The resources include clear instructions for changing saved preferences, reading transparency reports, and learning about partnership frameworks that affect your browsing. Our help portal has an encrypted live chat feature that is available 24/7 for immediate help. This feature lets you talk to trained staff in real time who can quickly answer your questions without compromising your privacy. Our dedicated support email address ([email protected]) is checked all the time by experts for cases that haven't been resolved or requests to delete data. To speed up the process, please give exact information about your issue. Our top priorities are open communication and giving users control, which means that your questions will always be answered fully and in accordance with local laws.
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